Enterprise-class IP telephony call-processing system that provides traditional telephony features.

Cisco Unified Communications Manager is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services.

This powerful call processing solution can help:

  • Simplify your voice systems by replacing old PBX (private branch exchange) and key systems with unified communications, you can cut costs and dramatically streamline provisioning and maintenance.
  • Build productivity with feature-rich unified communications that help workers spend less time chasing people, and more time being productive.
  • Enable mobility with software that has embedded unified mobility capabilities so mobile workers can remain productive wherever they are.
  • Improve collaboration with a click; start an IM session, initiate a phone call, and establish a videoconferencing call more easily.

Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications with a solution that is highly:

  • Scalable: Each Cisco Unified Communications Manager cluster can support up to 30,000 users.
  • Distributable: For scalability, redundancy, and load balancing.
  • Available: Support business continuity and improve collaboration with high availability that provides a foundation for multiple levels of server redundancy and survivability.

HardPoint had integrated Cisco solutions from SMB level UC500 to Enterprise level clustered Cisco Unified Communications Managers.