Online IT Support How To

Online Computer Support is the best way to solve most of problems fast and effectively. It saves your money too as you don’t call an engineer onsite. It is safe and easy-to-use. All you need is a working internet connection and your Windows/Mac running.

Online PC Support How To

Step 1

Call us on: +3 57 25 818 650 and press 1, or go directly to tv.hardpoint.eu.

Step 2

Hit HardpointQS_en and click Run, ignoring any warnings.

HardpointQS save or run panel

If you can only Save the file, don’t forget to double click to open after downloading.

Step 3

Tell HardPoint Online Engineer the ID number and Password, or email it to support@hardpoint.eu.

Hardpoint remote support session panel
Congratulations, the remote control of your PC has begun. You can discontinue the session anytime by closing the window. Once the window is closed, the engineer won’t be able to access your computer.

You can save the program and simply launch it next time you require HardPoint Online Support.