IT Support Pricing

PC IT SupportEssentialStandardPro-Active
9/6 Remote, Telephone Assistance & Advice
24/7 support - For Additional Charge
Incident Support
On-Site Support

£ 70 firs Hour and

£ 50 Subsequent Hours         

£ 50 Per Hour and

 £ 40  Subsequent Hours

3 visits Per Year are Included
Operating Systems configuration (Windows/Mac)
Procurement of hardware/Software
Software Installation & Configuration
Security Configuration
PC health monitoring - For Additional Charge
Backup Administration -
Monthly Per PC £ 11 £ 15 £ 30

Server IT SupportFrom £85 per Month

 

Hardware and Network


- Remote and onsite server hardware configuration and monitoring

- LAN support – routers/switches/Wi-Fi

- Virtual Private Network (VPN)

- Printer, scanner configuration

- Security improving

 

Operating System


- OS Installation and Configuration

- OS Upgrade, Patch

- Virtualization

- Manage virtualization hosts (MS Hyper-V, VMware Esxi)

- Migration from physical servers to virtual

- Cluster services, Fault Tolerance

- Virtual Desktop Infrastructure (VDI)

- Private cloud

Applications and Services


- Server Application, roles and features Configuration

- Security Configuration

- File and Print Sharing

- Active directory configuration and support

- Backup Configuration

- Monitoring Services

- Public Key Infrastructure (PKI)

- Licensing

Telephony


- PBX support (Avaya, Cisco, Asterisk, Lync etc.)

- VOIP migration

- Unified communication

 

Microsoft Servers and Services

 - Windows Server 2003, 2008, 2012

- Exchange 2007, 2010, 2013

- Lync 2010, 2013

- System Center 2012

- SharePoint 2010, 2013

- Team foundation server 2010, 2012

SmartPhone and tablet (IPhone, IPAD, Android, Blackberry, Windows Phone) £5
Internet Router, gateway

£10

VPN support From £10
Network Switch £5
Network Printer/Scanner £5
PBX, VoIP support per handset £4